Customer Testimonials
excellent service waiting service on time very good time not to long of a wait
I had a wonderful experience buying my new car.
Vehicle fixed in a timely manner hats off to the service department.You can count on Morrie Decker to get the job done right
I recently traded in my 2017 Chevy Tahoe and leased a 2024 Chevy Malibu from Frank Boucher Chevrolet. I received outstanding service from everyone that I came in contact with especially from Dave Wilson my salesman. The day I was supposed to drop off my Tahoe to the dealership I came out to my garage and found a flat tire. I called Dave and told him about the flat and he came to my house with a technician and fixed the flat tire right away. That’s what I call superior service.
Excellent service!! Thanks to Nick in the service dept . And Chris T for their outstanding attention to detail and providing an expeditious service experience
Amazing customer service provided by Phil from the body shop. This is my third time and every time I go to Phil because he provides “white glove” customer care! He is great!!!
Easy in, easy out. Great people, Kudos to Mory Decker.
Quickly serviced my car including ride to and from work while the work was being done.
I was Travling fir scour of months and was only in town for the day when my truck bracket system failed these guys got me in the next day took me back to my camp site and picked me up. So I could be on my way thanks Chrisand Mike Frank Boucher is blessed to have you!
Great customer service in the service department. They handled my issue very timely and got me back on the road. I would highly recommend them to anyone.
Friendly service and helpful
I made an appointment and got in the next day. It took an hour and they even washed my car.
My car runs like a dream now! Work was completed in a couple days and all is well.
I had new brakes front and back really happy but charges for them were atrocious maybe if the mechanic could of shown me how bad they were I would of understood better the reasoning of the price. No one explained anything just pay us and we'll fix the brakes maybe take a few customer service ideas from Sommers dealership and give better service. It can't hurt anything Thanx linda
Great and efficient service.
I was treated very good and it was a pleasure working with all of the people involved in the sale and purchase of the truck.
This was hands down the best service I’ve ever had at a service center! Mitch was awesome and made the whole process as smooth as could be!
Buying experience was excellent. Tbey worked with us to get the financing we wanted as well as all the discounts availible
Routine maintenance (oil change, tire rotation, filter replacement, and multi-point inspection) performed in an hour while I waited in their comfortable customer waiting area.
The customer service was outstanding and Rob did everything for me to get the truck that I have wanted for years. Everyone is very helpful, kind and caring. Thank you so much
Anton Loch and Robert David were extremely helpful, and would recommend going to this Boucher Chevy dealership to others
Great dealing with the staff at Frank Boucher. All staff very helpful and friendly. Big thanks to Rob our sales person and Chris for a awesome truck and price.
Chris my service man was very kind and accommodating. My little red princess car has been restored. Love you guys♥️
Fast & friendly service!
Great service Friendly
I love Morry Decker like a brother. Anytime I come in he always says he will work it out to get me in. All dealerships should have a Morry
Micheal was great! I didn't like that I never received a call when my part was in. I never received a call when my car was finished. This is the second 3rd to taking my car in. I have never received a call once. I asked twice for a car wash. I never got a car wash either. Very disappointed
I highly recommend the dealership, and our sales person, Darrell James. It was a great experience.
The end of my truck search was at Frank Boucher in Racine. From the moment I was greeted by Kayon Teague, I knew that we would be able to make a deal. His professionalism, knowledge of the vehicle I was interested in and his ability to quickly work through the buying process was appreciated. Sales Manager Nick Nelson was engaging and put together a great deal for us, providing us with a good value for our trade in. He was also great to talk to while the rest of the team prepared our paperwork. Jacob Rapinchuk, the Finance Manager, is ...
Extremely satisfied with my experience, they were able to work with me and find me the perfect vehicle! Kayon was wonderful he was patient and walked me through the entire process! Go and see him! My car wasn’t on even on the lot and he was still able to find it and I walked out the door new car in hand!
My go to place for automobile service. I recently bought a new vehicle from Boucher Chevrolet, and it was a very smooth and well explained experience. I worked with Giovanni Raimondi, who did an excellent job explaining to me important info before each step in the process. Giovanni was very open to working with me in the scope of the type of vehicle I wanted, and the price I was looking for. I was also in between cars at the time, and Giovanni was really gracious in making sure I had a lift to and from the dealership while working ...
The service center staff are always helpful and always willing to answer questions. Thank you for everything.
Working with Silverio on finding me my new Trail blazer was great and very relaxing. For the rest of the team at Frank Boucher they were real nice made you feel right at home. I would like to thank the hole team at frank Boucher.
A great enthusiastic group of people. All smiles from everyone. I will always be a Boucher fan.
It was quick and pleasant. Everything was taken care of and I enjoyed the attention and conversation I had getting my car back.
Good customer service , with definitely be back also will recommend.Love the place thank you
Great place, professional work. Helpful. Not 5 stars only because prices are high, but they always are at a dealer.
I’m Very impressed with the way me and my husband were treated during our vehicle shopping. We couldn’t have gotten a better salesman. Great Job Tyler on your sale from Us.
Salesman found what I wanted gave me a fair price and delivered quickly. I’m very happy with my Colorado Trail, boss.
Great service, fast work.
Great atmosphere! Very clean, bright, and friendly! Would definitely recommend! I will be a returning customer! Rob David is a GREAT salesman! He really knows his stuff!
Explain in detail, prices reasonable, fast service , professional
Great service.
Great place and great atmosphere! Rob David is a good salesman!
I had a great experience with the way everything went. I was looking for one type of vehicle and they looked all over for the same one I was looking for and they found one. I would like to thank Silverio.
Service staff ( assistant manager) stayed and answered all my questions regarding an issue.
Drop off and pick up of my car was painless. My car was fixed super fast!
Dave and Anton are awesome to deal with, made it stress free, very professional, made sure I left with the vehicle that suited me best!
I always receive exceptional service from Morrie and trust him to take great care of my vehicle.
I have not yet.received my papers related to my vehicle purchase Please assist in. This matter 2w
My car was taken care of efficiently. The service was amazing and will definitely recommend to others.
Great service, but was short on supplies for my vehicles.
They always treat me fairly. They also work well with my warranty company. They also have good coupons
The maintenance did a great job.
Very professional, greeted us at the door, offered a beverage, not pushy, friendly & honest
Mitch was great. Handled my panic about a flat tire with professionalism and even met me there on his day off to make sure I was set for Monday.
We have been coming to Boucher for many years. Our experience with our long time salesman Robert David is and always has been great. He goes out of his way to find us vehicles. He has the experience in the industry that we rely on. Everyone at Boucher in Racine is friendly and good at their jobs.
Great service
Gio was very helpful, was able to swivel quickly when our needs changed. Gio was able to hold our vehicle until we were able to purchase it wo a different shop grabbing it up. Gio also made sure we got our 2nd key and replacement floor mats! Good job!
This was the fourth vehicle I have purchased from Boucher. So they must be doing something right. Great service always use them for scheduled maintenance requirements, and any problems that need to be taken care of.
Great Experience! Ruben and the team here worked really hard to get me the truck I wanted! I left a happy camper!
Great experience buying my brand newly redesigned 2024 Traverse RS! They were very helpful and gave great service! Thank you to all!
Had a great experience purchasing my truck through this dealership. Went smooth, quick, and painless. Highly recommend these guys. I worked with Giovanni and he was fantastic.
It was a great experience purchasing my van from Frank Boucher Chevrolet. The customer service I received from the start to finish was excellent. Thank you!
They explained everything very thoroughly from beginning to end. They both mentioned to call or come back with any questions.
My son's car broke down at UW Parkside and Michael was so helpful with helping me get out towed and then fixing the issue!!
Treat their customer with respect and go the “extra mile” to insure the do complete and quality work.
Frank Boucher usually does a great job with oil changes and maintenance but this time they did not wash my truck. Did they discontinue this? I hope not
Excellent Service Department!
Excellent
Gio was fantastic to work with and he even came in on his day off to delver my new vehicle. Above and beyond!
Exceptional service. They went on and above to find me the vehicle I was looking for.
Thank you for always accommodating myself and my vehicle while getting repairs. Jim has a really good team and they always are very reliable.